Services

TECHPOWER HAS THE KNOWLEDGE AND EXPERTISE TO ACCELERATE YOUR DIGITAL TRANSFORMATION

MAKE HYBRID IT SIMPLE:

 

  • Define your right mix
  • Power software defined infrastructure
  • Optimization

POWER INTELLIGENT EDGE:

 

  • Intelligent spaces
  • Digital work spaces
  • IOT

KNOWLEDGE & EXPERTISE:

 

  • TechPower and HPE Pointnext technical service
  • Advise and transform your data center
  • Authorized professional service delivery
  • Operational management

OUR SERVICES

 

Our service and support capabilities include pre-sales consulting, integration and warranty support for HPE and HP Inc. Long term care of your datacenter maintenance can be provided together through TechPower and HPE/HPI Technical Service and will be backed with 3-5 year onsite warranty. Our highly experienced engineering team works with HPE & select mfg technical resources in the NW to provide you with in-depth knowledge, high level support and successful solutions.

 

Cloud & Software Solutions

Install & Support

Datacenter

Wireless Networking

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  • Migrations
  • Office 365
  • Training Services
  • Public/Private Cloud Solutions
  • Cloud Application & Workload Assessments
  • Cloud Back Up
  • Disaster Recovery
  • UC/Collaboration & Communication
  • Hosted Applications
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  • Product Installation & Repair Services (Local/National)
  • System Imaging
  • Asset Tagging
  • Multi-location Roll-Out & Project Management
  • Staff Augmentation
  • Asset Buy Back and Recycle Services
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  • Datacenter Moves
  • Set-Up
  • Virtualization
  • Architecture & Configuration
  • Server Work Load Assessment
  • Hybrid Design
  • Server/Storage Installation & Management
  • Database: Microsoft Oracle Consulting
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  • Wireless Survey, Design & Installation
  • Wireless Architecture & Design
  • Network/Wireless/UC Integration
  • Network Wireless/UC Management
  • Network Staff Augmentation
Security & Compliance

Audio Visual

Network Operating Center (NOC)

Help Desk

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  • Vulnerability Assessments
  • Full Security Assessment
  • Penetration Testing
  • Managed E-Mail Security Archiving
  • Phishing & Social Engineering Solutions
  • Compliance HIPPA, PCI Audits
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  • Audio Visual Design & Install
  • Digital Signage
  • Kiosk Installs
  • AV Content Development
  • Programming and Training
  • Post Sales Repair/Support Agreements
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  • 24/7 Managed Firewall Service
  • 24/7 Managed Wireless Service
  • 24/7 Serve/Desktop Remote Monitoring & Management
  • Remote Remediation & Patch Mgmt. & Asset Mgmt.
  • NOC Service Includes End Point Virus Protection
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  • Unlimited 24/7 Support
  • Microsoft Std. Apps Coverage
  • Level 1 Response Within One Minute
  • Desktop Support w/ Agent
  • North America Call Center
TechPower has built its service and support philosophy around 3 principles:

 

  • Local, knowledgeable and responsive customer service. TechPower’s support team is local and it is experienced. You have access to highly knowledgeable resources that are available in your time zone and at your site as needed, to address any issues quickly and efficiently.
  • Customized, value-added service. In today’s business environment, one size does not fit all. TechPower has implemented several service offerings which keep your IT staff focused on their core responsibilities. Whether it is configuration and implementation services, desktop and server imaging, or client-specific maintenance visits, TechPower can tailor a program best suited to your needs.
  • The most flexible and accommodating service center in the industry. TechPower wants to alleviate the concern created when a device requires support. Our HP Service Center technicians and engineers will help you take care of all your mobile, desktop, server, storage and networking in warranty needs – hand in hand with HP at no cost to you. We are an extension of your staff.